Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Introduction

Mei Wah Limited operates sneakersguap.com and sells shoes. This Privacy Policy explains how Mei Wah Limited collects, uses, and protects your personal information. By using sneakersguap.com, you agree to the practices described in this policy.

Information We Collect

When you visit sneakersguap.com, create an account, place an order, or contact us, we collect specific personal information. This information includes your name, email address, shipping address, billing address, and phone number. We also collect order details, including the shoes you purchase and the price paid. If you create an account, we collect a username and password. We also collect your Internet Protocol address, browser type, and device information. We do not collect your full credit card number, expiration date, or security code.

How We Use Your Information

We use your personal information to process and fulfill your orders, including shipping shoes to your address. We use your email address to send order confirmations, shipping notifications, and customer service responses. We use your phone number to contact you about your order if needed. We use your information to improve sneakersguap.com, personalize your shopping experience, and recommend shoes that match your preferences. We also use your information to prevent fraud and comply with legal obligations.

Cookies and Tracking Technologies

sneakersguap.com uses cookies and similar tracking technologies. Cookies are small data files placed on your device. We use cookies to remember your shopping cart, keep you logged in, and understand how you interact with sneakersguap.com. We use analytics cookies to measure site traffic and page views. You can disable cookies in your browser settings. If you disable cookies, some features of sneakersguap.com may not function properly.

Payment Processing

All payment transactions on sneakersguap.com are securely handled by third-party payment gateways. Mei Wah Limited does not collect, store, or process your full credit card number, expiration date, or security code. When you make a purchase, you provide your payment information directly to the third-party payment gateway. The third-party payment gateway processes your payment and confirms the transaction. Mei Wah Limited receives only a confirmation that the payment was successful, along with a transaction identifier. We do not retain payment card details.

Sharing Your Information

We share your personal information with third parties only as necessary to fulfill your order and operate sneakersguap.com. We share your name, shipping address, and phone number with shipping carriers to deliver your shoes. We share your email address with email service providers to send order updates. We share your information with third-party payment gateways to process payments. We do not sell your personal information to any third party. We may disclose your information if required by law or to protect the rights and safety of Mei Wah Limited, our customers, or the public.

Data Security

Mei Wah Limited implements reasonable security measures to protect your personal information. These measures include encryption, access controls, and secure servers. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information. You are responsible for keeping your account password confidential.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. We retain order information for a period necessary to comply with tax and legal obligations. When we no longer need your personal information, we securely delete or anonymize it.

Your Rights

You have the right to access, correct, or delete your personal information. You can update your account information by logging into sneakersguap.com. You can request deletion of your account and personal data by contacting us at [email protected]. We will respond to your request within a reasonable time. We may retain certain information as required by law or for legitimate business purposes.

Children’s Privacy

sneakersguap.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us at [email protected].

International Data Transfers

Mei Wah Limited operates sneakersguap.com from 18/F, Kolour Yuen Long, 1 Kau Yuk Road, Yuen Long. If you access sneakersguap.com from outside the country where our servers are located, your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your jurisdiction. By using sneakersguap.com, you consent to the transfer of your information to our facilities and to third parties with whom we share it as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on sneakersguap.com. You are advised to review this Privacy Policy periodically for any changes. Your continued use of sneakersguap.com after any changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, please contact Mei Wah Limited at [email protected]. You can also reach us by phone at +852 5511 1171 or by mail at 18/F, Kolour Yuen Long, 1 Kau Yuk Road, Yuen Long.